Some recent testimonials from our customers after their products have been supplied.
As a Builder I have had a working relationship with Architectural Windows & Doors for some 3 plus years now having tried many local manufactures find AWD can not be matched on service and quality any projects requiring out of the box thinking they are up for the challenge and have hit the mark each and every time, any issues experienced with their product on our projects (There hasn't been many) they are prompt to respond and rectify in a timely manner with professionalism whether it be during construction or after handover I intend to continue building on the relationship with Albert, James and the team at AWD and would highly recommend anyone to this company looking for a quality product and a great service, keep up the good work AWD
After living in our current house for just over eight years and having our windows supplied by another manufacturer, I just recently replaced all the worn out rollers, considering the windows hardly get opened, I was disappointed that I had to do this, then when examining the rollers that came with the windows, (they were just crap). As a builder, very annoying having to do this sort of maintenance on our own home. I guess you get what you pay for, to anyone considering building a home for themselves, take the time to research the quality of the windows you are putting in your home. I am sure you will not be disappointed with Architectural Windows, they are now our preferred supplier.
We are 100% happy with our windows & doors - Architectural Windows & Doors' product is so visibly superior & the service & installation first rate. We needed to make a change to one window & it has been done to perfection. Highly recommend.
We had an issue with a faulty part and James responded to an online enquiry very quickly and then patiently put up with my further questions and issues, always answering promptly. When I was still unable to resolve the issue James organised the installers to come the same day and sort out the problem. A couple of friendly and very polite guys showed up and as well as fixing the part also tweaked a couple of things to ensure the bifolds ran more smoothly. Note: builders had originally installed the doors, not AW&D. Thanks James - great service.
I've had business dealings with Architectural Windows & Doors on several occasions and always been impressed with their attentiveness and customer service. Would recommend AWD to anybody looking for a high quality product for their business and we'll certainly use them for renovations before we sell.